PrivacyPolicy.
How we collect, use, and protect your personal data. We keep this short, plain, and honest.
1. Who we are
BidsBite LLC ("BidsBite", "we", "us", "our") is a software and marketing studio based in the United States, operated by Admact Private Limited (Gurgaon, India). This Privacy Policy explains how we handle your personal data when you visit our website, use our SaaS products, or engage our marketing services.
If you have any questions, email us at privacy@bidsbite.com.
2. Information we collect
Information you give us
- Contact details — name, email, company, phone (when you fill out a form or sign up).
- Project details — anything you tell us about your business, goals, or budget.
- Account data — login credentials, profile info, and preferences if you use one of our products.
- Billing data — payment information processed securely through Stripe (we don't store card numbers).
Information we collect automatically
- Usage data — pages visited, time on site, clicks, referrers.
- Device data — browser type, OS, screen size, IP address (anonymized).
- Cookies — see our Cookie Policy for details.
3. How we use your data
- To respond to your inquiries and provide services you've requested.
- To send transactional emails (order confirmations, password resets, etc.).
- To send marketing emails (only if you opted in — and you can unsubscribe anytime).
- To improve our products, services, and website.
- To comply with legal obligations.
4. Who we share it with
We never sell your data. Period. We share it only with:
- Service providers who help us run our business (hosting, email, analytics, payments). All bound by confidentiality.
- Legal authorities if required by law or to protect our rights.
- Acquirers in the unlikely event of a merger or sale (with notice to you).
5. Your rights
Under GDPR, CCPA, and similar laws, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Export your data in a portable format
- Withdraw consent at any time
To exercise any of these, email privacy@bidsbite.com. We respond within 30 days.
6. How we protect your data
We use industry-standard security — encryption in transit (TLS 1.3) and at rest (AES-256), secure cloud infrastructure (AWS), access controls, regular audits, and SOC 2 Type II compliance. See our Security page for full details.
7. Data retention
We keep your data only as long as needed for the purposes described above, or as required by law. Marketing contacts are deleted within 2 years of last interaction. Project files are kept for 7 years for accounting reasons.
8. International transfers
Your data may be processed in the US and India. We use Standard Contractual Clauses (SCCs) and equivalent safeguards to protect cross-border transfers in line with GDPR.
9. Children
Our services aren't intended for anyone under 16. We don't knowingly collect data from minors.
10. Changes to this policy
We'll update this policy as needed. Material changes will be announced via email or banner notice at least 30 days before taking effect.
11. Contact us
Questions, concerns, or complaints? Reach out:
- Email: privacy@bidsbite.com
- General: hello@bidsbite.com